What We Collect and Why
When you open an account with us, we collect your mobile number, email, and the username you choose. We need these to verify your identity and send you login codes. When you deposit through Touch 'n Go eWallet, Boost or GrabPay, we record the transaction ID,
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amount and timestamp so we can credit your account wallet and handle any payment queries you raise with our support team. We also log your device type and IP address each time you sign in — this helps us spot unusual activity and keep your account
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secure. We hold session data while you browse the lobby, switch between live tables and slot rooms, or place a bet in our sportsbook; that data clears when you log out. We never sell your information to third parties. We share payment details only with the
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e-wallet provider processing your deposit, and only the minimum needed to complete the transfer. Our support team can see your account history when you contact us through live chat or email so they can answer questions about a withdrawal, a bet settlement, or a game round.
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All data sits on servers in jurisdictions that permit online gaming and is encrypted both in transit and at rest. Availability of our service depends on local law; we operate only where local law permits. If local law changes or if you move to a region
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where access is restricted, we may need to close your account and return any balance you hold. You can request a copy of the data we hold about you, ask us to correct an error, or request deletion by contacting our support team at the channels
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listed below; we will respond within fourteen days.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.